Wickr Pro Deprecation FAQs

Wickr Pro will be discontinued on January 31, 2024.

Q: Why can’t I sign up for a Wickr Pro account?
With the announcement of the general availability of AWS Wickr, we are no longer offering new-user registrations on Wickr Pro. To get started with AWS Wickr, click here.

Q: What happens to my Wickr Pro account if I don’t migrate by January 31, 2024?
On January 31, 2024, administrators and users will no longer be able to log in to their Wickr Admin Console or Wickr Pro app. In addition, all networks, messages, and files will be deleted and no longer accessible on January 31, 2024.

Q: How can I preserve my data?
You must download files to your device prior to January 31, 2024. We will not be able to give you access to your data once Wickr Pro is discontinued. If you migrate your Wickr Pro account to AWS Wickr, your data will remain intact and be transferred to your AWS Wickr network.

Q: How do I migrate my Wickr Pro account to AWS Wickr?
AWS Wickr network admins can fill out this form to submit a request to migrate their existing Wickr Pro networks to AWS Wickr. We will need your AWS account ID and Wickr Pro network ID to connect your AWS and Wickr accounts. Please visit the migration section of our frequently asked questions page to learn more.