Wickr RAM

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Encrypted communication for the Department of Defense

Wickr RAM (Recall, Alert, and Messaging) is a Department of Defense (DOD) approved end-to-end encrypted (E2EE) full suite collaboration application. Wickr RAM features messaging, voice and video calling, screen sharing, secure location sharing, and file transfer capabilities.
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Product Overview

Why Wickr RAM?

Wickr RAM is DOD approved to transmit controlled unclassified information (CUI), personal health information (PHI), and personally identifiable information (PII) as defined by the Health Insurance Portability and Accountability Act (HIPAA). It can be used on personal or government-issued devices, across trusted and untrusted networks.

Secure. Trusted. Available.

Secure your team’s communication with Wickr RAM’s multilayered, 256-bit Advanced Encryption Standard (AES) E2EE. Customers can configure data retention in the cloud, or on premises. Additional Wickr RAM benefits include:

  • Available on AWS GovCloud (US) and Cloud One (via Carahsoft) and can support workloads up to Impact Level 5 (IL-5)
  • Adversary-resilient communications as encryption keys are stored on local endpoints
  • Denied, degraded, intermittent, and limited (DDIL) bandwidth capabilities—including disconnected, and out-of-band communications that can federate to the cloud when connectivity is restored
  • Built using zero trust network design principles with a FIPS certified encryption library
  • Powerful integrations with open-source Java Node bots for interoperability
  • Multi-factor public key infrastructure (PKI) authentication

What customers are saying

“Operation Recovery required a secure form of communication with the many principals within our care. UNCOMN and Wickr developed an elegant solution to a very complex problem. Together, they produced a method for us to use Wickr’s protocol to communicate securely with at-risk allies in Afghanistan.”
Jon CollettePresident – Operation Recovery
“Using Wickr RAM in Cloud One allows our personnel and teams to collaborate securely at the tactical edge and higher; in-garrison and deployed. Its ability to run on many different platforms and its feature set enables us to reduce security risks and operate successfully. Wickr RAM fills distinct secure mobility collaboration gaps to meet DoD compliance mandates at scale. Based on its commercial and government hosting, scalability, and federation capabilities, it is the only compliant solution that enables secure foreign partner, other government agency, and non-government agency secure collaboration for rapid response operations and ad-hoc activities. This is especially key to enable humanitarian efforts, crisis response, and other operations. Its bot system also enables automation for automatic data collection and communications."
Todd WieserChief Technology Officer - U.S. Air Force Special Operations Command
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Onboarding and support

The onboarding process is streamlined, and the in-app user verification helps eliminate phishing vulnerabilities. The Wickr RAM solution is supported by AWS Wickr, GDIT-ARMA, and Science Applications International Corp. (SAIC).

GDIT provides development and engineering support in addition to 24/7/365 service desk support. As the prime industry collaborator for the Cloud One program, SAIC offers secure and reliable cloud environments and services for mission-critical DOD applications.

Release Notes

Pricing

Please contact wickr-ram@amazon.com to learn about pricing, available discounts, and proof-of concepts.

Additional Resources

View Tutorial Videos
Download Tutorial Guide